Returns & Exchanges

Products purchased from the Pasado’s Safe Haven gift shop may be returned for a full refund or exchanged within 30 days of the purchase date. Exchanges are subject to availability.

To request a return authorization or to request an exchange, please email and include your order number and someone from our team will contact you. All items being returned or exchanged must be received in their original condition. Customers are responsible for the cost of return shipping unless there was a fulfillment error with the original order.  Authorized refunds will be issued within 15 business days after the return product is received and will only be issued to the original method of payment.   

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